How is my laundry done?
We will pickup your laundry from your home or work. We then bring it back to our laundry room where we will wash, dry then neatly fold and package it up. Your laundry will come back to you smelling fresh and clean.
What form of payments do you accept?
We accept all major credit cards. Through our website, you will be able to create an account and add your method of payment when checking out. We require you give us an estimate of the amount of laundry you have, and we will provide a pre-total of what your laundry order will cost. Your card will not be charged at this time. After the service provider completes your laundry order it will be weighed and then your card will be charged. Your laundry will then be delivered.
Do I need to separate my clothes?
No. We only ask that you place your delicate and items you would like hung in a separate bag. As well as your items that need both "washed and ironed" or "just ironed" and label them clearly.
How long does it take to do my laundry?
Our standard turnaround time is 48 hours. If you require faster service please inform us, there will be a 25% expedited fee added to your laundry service.
What type of laundry products do you use?
Our homemade laundry soap helps to eliminate the harsh chemicals that tend to be found in other commercial grade laundry soaps, creating a more eco-friendly environment. We are also now offering other soap choices which include Tide, Gain, Persil, Norwex, Arm & Hammer, all Free & Clear and Seventh Generation.
We also supply Snuggle Blue Sparkle fabric softener and OxiClean White Revive. You are always welcome to supply your own soap or fabric softener as well.
Does the pick up and delivery cost anything?
We pick up and deliver for FREE up to 10 miles. Any distance beyond that is an additional fee of $1/ mile.
Is my laundry washed with other orders?
No, each order is washed on it's own. Whether it's a large load or small load it all stays together in the same order number and is kept separate.
Do you offer Gift certificates?
Yes! You can purchase online and the gift recipient will receive an email with the gift certificate!
A Satisfied Customer:
“I am so grateful for the Laundry Ladies. After donating our old washer & dryer and not being able to hook up the new dryer, we were in desperate need of clean laundry. I am allergic to dyes & scents and was able to provide my own soap and dryer balls. Not only that, they did a clean cycle on the washer before washing our clothes & they offered a rushed service for a nominal fee. I couldn't be happier!” -Sarah A